How does Crop It Like It's Hot work?
The braided clothing style is considered clothes altering because I don't make the base piece from scratch! That being said, when I say everything is "made to order," I'm referring to cutting and braiding the piece after it is purchased and do not take body measurements to then use to make the item. I mention this because my processing/shipping time is longer than just shipping pre-made inventory in a box!
How much do you charge for shipping?
Shipping is always included for all U.S. orders! Please see below for international shipping.
How long will my order take? (Current wait time: 3 weeks)
Processing and shipping times will vary depending on how many other orders I have ahead of yours. This time will be determined by season; for example, spring and summer are my busiest times due to music festivals and that my clothing is warm weather attire by nature. I will always have my processing time updated in my Instagram bio and in this sections title. If you have any questions or requests for priority shipping, please contact me!
How do I clean my braided clothing?
I hand wash with cold water or machine wash on delicate in a lingerie bag. The dye may run for the first few washes!
How do you determine your price structure?
My prices are based on the cost of high quality base pieces, time and labor that go into designing and crafting each piece, and the cost of running a small business, such as running the website, packing materials, equipment, time for social media/marketing and more! When you purchase from a small business, you are not only helping support my dream to be a full time creator, you are also voting with your dollar by not supporting big and unethical corporations in becoming even larger. This business is what I do full time now and every time I get an order, I do a little happy dance because it means that you love what I love to do too!
How does sizing work and do you carry plus sizes?
I always recommend that customers purchase their normal size in cami and leggings. I have spent an extensive amount of time on product searching and handpicked the base pieces that I use to have the best chance at fitting everyone correctly. The tops and bottoms have lots of stretch, even when braided and have quite a lot of give in the hip/leg area! Please see the "sizing" tab in the drop down menu for more information and yes I do have plus sizes. I do not have plus sizes for bodysuits due to the base pieces not being available in larger than XL. I have been on the hunt for them for over a year and haven't found a reliable supplier yet, but I am hoping to soon! If you have any questions about sizing or are in between sizes please do not hesitate to email me or DM me using the contact page and include your measurements and which piece you are interested in.
Do you offer refunds or exchanges?
Crop It Like It's Hot does not offer refunds or exchanges because a piece doesn't fit correctly. Please read the size chart or contact me with your measurements and the item you are interested in for any sizing questions and I will happily suggest which size would work best for your body type and specifications!
My package was lost, stolen, or damaged in the mail. What do I do?
Crop It Like It's Hot is not liable for any lost, damaged, or stolen packages. If you feel you have an extenuating circumstance, please email me at email@example.com for further discussion.
Do you have international shipping available?
Yes! I do have an international shipping option available. Please note that international shipping charges will apply and that Crop It Like It's Hot is not liable for any duty charges upon delivery.